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Write and publish an article

Draft in the editor, preview the public page, then publish when the copy is ready.

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Articles start as drafts. Customers only see published pages in search, the help widget, and the public help center.

Create an article

  1. Go to Articles and select a section, or create a new section.
  2. Write a title. Buuk generates a URL slug from it — you can edit the slug before you publish.
  3. Press / in the editor to insert headings, lists, callouts, tables, and code blocks.
  4. Save is automatic. Use version history if you need an earlier draft.

Publish

When the article is ready, publish it. The public URL stays stable as long as the slug does not change.

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