Insights live under Reporting, Doc health, and Freshness in the dashboard.
Reporting
Views over time, top articles, search queries, and AI answer quality (answered, citations, escalations).
Doc health
A snapshot of coverage: published vs draft, missing topics, and pages that attract “not helpful” feedback.
Freshness
Scores how current an article looks versus the product. Reason chips explain why a page aged out — for example a connected GitHub change, a support spike, or time since last verify. Mark a page verified when you have reviewed it.