Quickstart

Follow these steps to go from a new account to a live help center customers can search.

1. 1

   Create your workspace

   Finish onboarding with a name and slug. Your public URL will look like /help/your-slug. This sample lives at /help/buuk.

2. 2

   Write or replace the first article

   Open Articles. Edit Introduction or create a page. Press / for headings, callouts, tables, and code.

3. 3

   Preview, then publish

   Use Help center preview to check layout and branding. Publish when the copy is ready. Customers only see published pages.

4. 4

   Turn on the collections you need

   In Customise, pick a site profile. Full (this workspace) includes Documentation, FAQ, Guides, API reference, and Changelog.

5. 5

   Invite teammates

   Open Settings → Members. Owners and editors can publish. Viewers can read drafts without changing live pages.